Aug 22 2011
What influences you
I am re-reading “ReWork” by Jason Fried and David Heinemeier Hansson of 37signals, at the moment and it is, hands down, the BEST book on business I have read in a very long time. This is the fourth time I have read it, and I get inspired every single time. This book challenges the very notion of what business is in the modern world of today. I wish that this book were required reading for EVERY high school student. Life changing. (WARNING: These guys are very down to Earth and, as such, do occasionally use some four letter words. That aside, you won’t be disappointed…)
Another book (that IS required reading, at FSU School of Business) is “Raving Fans” by Ken Blanchard and Sheldon Bowles. I originally read this book when I was employed as the National Technical Advisor (pretty fancy title, huh??) of EPI, which turned into Bomida, Inc. It was a Business Opportunity Company that was transitioning into a Franchisor Company. The owners of the company decided to make everyone read that book, since EVERYONE was dealing with our customers. Another eye-opening book, yet deceptively simple to read. I have re-read this book numerous times throughout my career and it helps to reinforce the importance of superior customer service; to create “Raving Fans” of your company.
By the way, fans of ANY of the Guerrilla Marketing books will recognize that this word of mouth advertising is far superior to anything you could purchase. The amazing thing is, this was back in 1993, 2 years before the commercial Internet would get popular and almost two decades before social media became all the rage. The funny thing is, it still rings true.
A very notable mention is called “The E-Myth Revisited” by Michael Gerber. The core focus of this book is that you devise systems to help you, and that you design ALL of the jobs roles from the start, hiring people to fill each role as you get more successful. This idea is also echoed in both “Raving Fans” and in “ReWork”. If you plan your company around you and YOUR reputation, then YOU will never, ever get more than a day or two off, without your business falling to pieces.
Lastly, for the techno-elite, who don’t read dead-tree-material (aka “books”), I have THIS recommendation.
Two Words. Chris Brogan
I have read his blog since late 2009 and watched as his focus has shifted from being the “Social Media” guy to being an all around good resource for business, and how you can get more of it coming your way. I finally put my money where my mouth is (aside from buying two of his books), and subscribed to his “How to Blog for Business” newsletter (for a fee) to help me develop some additional income. It’s been really good so far.
Check it out. You won’t be sorry. He helps you realize that the current crop of Social Media tools are just that, another tool to use in marketing your business. Once upon a time, e-mail was heralded as the be-all, end-all marketing tool. Oddly enough, no one got jobs as an “E-Mail Marketer”, unlike today, where people are employed as a “Social Media” or “Internet Marketer”. It’s not about the tools. Never was. No one ever wondered what size or type brush Vincent Van Gogh used. They just marvel at the work that he produced.
This is the list so far of influences on how I think about business. Let me know if I missed anything in the comments…
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