Yesterday I had several conversations about things, that separately, don’t really reveal anything all that interesting, but collectively, act as a warning. The short version: be wary of changes in your career and look towards the future, or else, you’ll be left behind.
The long version:
My first conversation was with someone who is quite talented at what she does, and in spite of a Masters degree, is taking on the task of learning new things (editing and web design). Very impressive. She made the comment (and this is the part that stuck with me) that her career was turning into a job. She was lamenting the fact that someone here at the TV station was moving on to other things, thus leaving a hole in the duties that are done. This means additional duties for everyone else.
My reply to that was that the career is broader in scope (e.g. Broadcasting) while the job (TV Producer) is more defined, and constantly redefined (usually based on budget cuts). The IT business is the same way. The technology constantly changes and you have to realize that you will have to change with it.
Speaking of which, the second conversation was about Blockbuster Video and how they are circling the drain. We passed one this morning on the way to work and they are closing the store. Blockbuster’s main issue is that they are having trouble generating revenue. This is in large part to services like NetFlix (we have several people here at the station who drop their videos in the outgoing mail), Video on Demand from the cable company, and now Red Box, where you can get a video for a dollar a day (or at least, that’s what the deal seems to be. I personally haven’t used the service.) The salt in the wound for Blockbuster is that they were the kings of their industry, buying out every little mom and pop video rental store to the point where they usually didn’t have any competition.
Here’s where their downfall started. They forgot about the customer experience. People sometimes forget to turn the movies in on time, or they’ll drop it in the slot after the store closes, yet they’ll still get charged a late fee. Other video stores didn’t charge until the movies from the night before were rotated back into inventory and then, after that, if your movie wasn’t back in time, they charged. That happened to me several times, to the point that I stopped using Blockbuster and went with the competition, who understood that if the store was closed, that they still couldn’t rent MY movie back out until they opened the next morning. Blockbuster eventually changed their late fee policies, but it was too little too late.
The next salvo came in the form of Net Flix. Check your mail, there’s a movie, watch it tonight, or tomorrow night , or next week, or whenever, and return it for the next one. Awesome business idea, and one that just shot to the moon. Blockbuster countered with a similar service, but again, too little too late. The latest round in the video rental wars is video on demand. You only have to push a few buttons on the remote and you’re watching a film. Most of the older ones are free, and if it’s not through your cable provider, it’s available through various websites. I just watched Career Opportunities (from 1992?) on YouTube. Someone had posted the movie in 8 parts. Didn’t cost me a dime. It’s no wonder Blockbuster is closing their doors.
What happened the video kings? Weren’t they on top of the world? Yes…for about ten seconds. The funny thing is that the world kept changing, and they forgot to keep up. Someone moved their cheese for them, and they failed to change, to adapt. Soon Blockbuster will be a distant memory in your town. This is the lesson to be pulled from this story.
The third conversation happened with my bosses boss. He is losing a TV engineer to retirement, and while he will hire someone else to take his place, he thought that it might be a good idea to see if one of the IT folks (that would be me) would be interested in learning something about the broadcast side of things. It gave me the willies. I am a network engineer, not a TV engineer. I can push buttons in software that runs on servers, but if I don’t know what the options mean, I am little more than a monkey pushing buttons. I don’t see where this will help anyone in troubleshooting a broadcasting problem. To learn what all of the options mean, would take two years or so. The issue with this?
The broadcasting world is changing. There is going to be less of a need for TV/broadcast engineers and more of a need for Network engineers. People are changing the way that they are entertained. They can hook up their laptops to their TVs and watch videos from YouTube or Hulu in 60 glorious inches. Several months back, I watched an entire series that was strictly on the web called “Pink: the series“. Other than each episode being no greater than 4 minutes long, it was great. I would like to see more. This is the future of television and broadcasting. The sun is setting on the old ways of doing things in the broadcasting world. Even in the production end of things, it’s changing to where the people who are employed are those who can write, shoot, direct, edit and webcast their stories, all by themselves. You have to understand that in order to shoot two people talking about whatever, it requires 2 camera operators, a technical director (to switch between the two cameras), a director, at least one production assistant, a graphics person (so we know who is talking), a teleprompt operator (so the people talking can follow the script) and a writer. Oh, and we need a TV engineer (to make sure that the camera signal follows the spec and standards and rules of the FCC regarding broadcasting), a network engineer (to make sure that the servers are running and the webcast is started correctly) and a web designer (to build the page /site where the webcast will be viewed). That’s ……um….carry the two…and …10 people…not counting the talent (or an editor, if it’s required. We were dealing with LIVE TV). 10 people, who will want a paycheck so that they can eat. This is two people talking about ….who cares…it’s not even like a movie, where you have a crowd of people (extras) and explosions and special effects and …..that’s a WHOLE lot of other people.
The days of the specialist in this scenario are numbered. People will have to assume other jobs and duties, to cut back on the production costs. maybe we can do this in the future with three people, instead of ten. Three is cheaper. Cheaper is better.
A discussion last year with the General Manager of the station revealed that content is king. You can still make money by broadcasting, but you can make a WHOLE lot more money by producing the content. The distribution methods change but the need for content doesn’t. With cable companies and websites like Hulu and Amazon On Demand promising more and more offerings, content production is even more important than ever. A scan through the TV listings reveals just how bad they are hurting for content. Everyone and their brother has a reality show. Most of it is crap. Still, it’s way better to be in the content business than the broadcasting business.
Change is the only constant, and you have to be mindful of the direction for the changes YOU make, in order to keep up. It’s important to go towards the future, and not to be hindered by the past.
Something to think about…How is YOUR career changing?